Psychological research has proven again and again that anonymity increases unethical behavior. Road rage bubbles up in the relative anonymity of one’s car. And in the online world, which can offer total anonymity, the effect is even more pronounced. People — even ordinary, good people — often change their behavior in radical ways. There’s even a term for it: the online disinhibition effect.
Many forums and online communities are looking for ways to strike back. Back in February, Engadget, a popular technology review blog, shut down its commenting systemfor a few days after it received a barrage of trollish comments on its iPad coverage.
Many victims are turning to legislation. All 50 states now have stalking, bullying or harassment laws that explicitly include electronic forms of communication. Last year, Liskula Cohen, a former model, persuaded a New York judge to require Google to reveal the identity of an anonymous blogger who she felt had defamed her, and she has now filed a suit against the blogger. Last month, another former model, Carla Franklin, persuaded a judge to force YouTube to reveal the identity of a troll who made a disparaging comment about her on the video-sharing site.
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